Led the design of an integrated sending flow that transformed how small businesses create, print, and lodge their parcels. The new solution streamlined label printing and introduced flexible options to create and print labels online or in-store at Post Offices, simplifying the process and improving efficiency across touch points.

Designed the ability to personalise your POST+ POS home screen for operators so that they can increase their daily efficiency. As a result more than 50% of outlets have personalised their POS terminal and increased day-to-day efficiencies.

Led the Optus Business future online purchase journey

Your financial hub for banking on the go to view, manage and track your transactions. View all your transactions on My AMP.